What is accessibility? Accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. The Canadian National Institute for the Blind (CNIB) defines accessibility as: The ability for everyone, regardless of disability or special needs, to access, use and benefit from everything within their…

Why aren’t more digital experiences accessible? Web accessibility means that digital experiences are designed and developed so that people with disabilities can use them. When digital experiences are not accessible, then online content and services are unavailable for a huge population of people with disabilities. There are already plenty of articles about how most digital experiences…

Accessible eStore recap The Accessible eStore is an interactive prototype of an accessible e-commerce storefront. It launched on Global Accessibility Awareness Day, May 16, 2019. Follow this link to read more about the eStore launch. We created the store because the web needs more examples of accessible experiences. In this article, I will…

Accessible eStore recap The Accessible eStore is an interactive prototype of an accessible e-commerce storefront. It launched on Global Accessibility Awareness Day, May 16, 2019. Follow this link to read more about the eStore launch. We created the store because the web needs more examples of accessible experiences. In this article, I will…

On Global Accessibility Awareness Day (May 16, 2019), Publicis Sapient is launching the Accessible eStore, an iterative, interactive prototype of an e-commerce storefront. Read on for more details… The State of Accessibility in E-Commerce Last year I published an article on Medium on the State of Accessibility in E-Commerce. It described the results of a series…

Why test automotive websites for accessibility compliance? In July of 2018, one of my automotive clients requested an analysis of their competitors’ website accessibility. With this request, my client demonstrated an understanding that users can have a variety of disabilities that would prevent them from using a website with a mouse pointing device, but would not prevent…

At the end of February, 2018, I had the opportunity to present on the state of e-commerce and accessibility at the annual meeting of one of the biggest names in e-commerce. It was very exciting to have the chance to present this topic to the e-commerce team of an organization…

It is common for online forms to contain accessibility issues. This post will address 5 common form issues and provide suggestions to avoid them. Also check out my accessible form demo. Common form issues: Common form issue #1: Not providing a required field indicator as part of a field’s label It is important to provide a required field indicator as part of a field’s label. For example, a common…

This article is part of an ongoing series of accessibility tips for experience designers. It discusses how to design a carousel or slider that is accessible for people navigating the page with a keyboard. What is a carousel or slider? Some people call them carousels, some people call them sliders. A carousel or slider is a…